Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Queen's Hospital
2023-07-11
Person
5
5
0
Review of Queen’s - Accident & Emergency
11th July 2023
Very good, you saved my life. I am ever so grateful. Thank you all again.
Suggested improvements
N/A
Queen's Hospital
2023-07-11
Person
5
5
0
Review of Queen’s - Accident & Emergency
11th July 2023
Fantastic service from the time I arrived till I was discharged.Honestly I could not of asked for more
Suggested improvements
Nothing.I was treated well
Queen's Hospital
2023-07-11
Person
5
5
0
Review of Queen’s - Accident & Emergency
11th July 2023
They were brilliant. Polite well mannered unit
Suggested improvements
I called for someone and they just arrived in few min , but the patient wasn’t behaving well with unit so give some more power to them
Queen's Hospital
2023-07-11
Person
1
5
0
Review of Queen’s - Accident & Emergency
11th July 2023
Getting on emergency in very severe pain and condition,unsleeping for 3 nights and having my baby of 1 year with me dragging him 9 hours on the hospital corridors and even trying to do something.
Nurses some of them having a very rude attitude and treating like rabish.Having fun one with each other and you just stand and look like a stupid waiting for some answers .
Not being the first experience like this
Suggested improvements
First you should implement more staff and the management should jave a look on the behaviour of the employees as well
Queen's Hospital
2023-07-11
Person
4
5
0
Review of Queen’s - Accident & Emergency
11th July 2023
Was dealt with professional people from start with ambulance to leaving hospital sometimes in busy and trying times
Suggested improvements
Don't think there is
Queen's Hospital
2023-07-11
Person
1
5
0
Review of Queen’s - Accident & Emergency
11th July 2023
This is the first time I have been to hospital for a long time I was shocked first I had to register which I did not know then find my way to a&e no information when I did see a doctor sorry but couldn’t understand him the lack of information none when I did ask a question grunts sat ther for 4 hours no answer nothing so I walked out I gave respect and was not given it back l hop I never get I’ll or have to go back to queens
Suggested improvements
The hole thing
Queen's Hospital
2023-07-11
Person
5
5
0
Review of Queen’s - Accident & Emergency
11th July 2023
I am very happy with help I received from the hospital team.
Suggested improvements
Uncomfortable chairs on the waiting area.
Queen's Hospital
2023-07-11
Person
5
5
0
Review of Queen’s - Accident & Emergency
11th July 2023
Apart from the waiting time initially, my treatment and the manners of the staff was excellent. The staff were friendly and on the ward the constant checking up on my welfare was greatly appreciated.
Suggested improvements
That I had to register at 4 different reception areas to get to the department was not very helpful, considering that I had issues with mobility
Queen's Hospital
2023-07-11
Person
3
5
0
Review of Queen’s - Accident & Emergency
11th July 2023
Whilst I thought my care was OK. I was in for far too long. I was feeling very poorly and just wanted to go home. I felt that some nurses were a little unsympathetic to me and other patients.
Suggested improvements
Waiting time was far too long. I was told there was only one doctor on all night. I was there for 9 hrs and discharged myself which was totally motivated by the fact that there was only one doctor.
Queen's Hospital
2023-07-11
Person
1
5
0
Review of Queen’s - Accident & Emergency
11th July 2023
After arriving and being put into a bed. The nurses and doctors proceeded to talk about me. Accusing me of taking drugs. I heard all of this. Once moved to a different part of a&e I processed to tell the new nurses what had been said. Disgusting and will not be returning. Especially considering I WORK FOR THE NHS!!!!
Suggested improvements
Not talk behind patients backs